Avaliação geral
4,9
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
16 de maio de 2024

I had an exceptional experience with customer service recently, all thanks to Helen! I reached out for assistance with the size chart, as I needed some detailed guidance. Not only did Helen provide me with clear and precise information, but she also went above and beyond when I requested a special feature. Her dedication to ensuring I had everything I needed was truly impressive.

Helen's professionalism, attention to detail, and friendly demeanor made the entire process smooth and enjoyable. She demonstrated a genuine commitment to customer satisfaction, and I couldn’t be more grateful for her help. It's rare to encounter such outstanding service, and Helen is a shining example of excellence. Thank you, Helen, for making my experience fantastic!

The Nichole Collection
Estados Unidos
7 months usando a aplicação
Questão respondida por SmartSize 18 de maio de 2024

Thank you very much for your kind review! It is always a pleasure to work with stores that want the best experience for their customers!

Have a lovely weekend!
Your SmartSize team

4 de março de 2024

I got provided a very fast, super friendly and clear answer on the small problems I encountered during the set-up of my size guide.

La Boucle
Bélgica
4 days usando a aplicação
Questão respondida por SmartSize 5 de março de 2024

Thank you very much for your kind review! It means a lot for our team to provide a great service and be recognised for it.

Kind regards,
Your SmartSize team

30 de abril de 2024

best size app

Peak Luxy
Israel
9 days usando a aplicação
Questão respondida por SmartSize 2 de maio de 2024

Thank you very much for your review! Our team was delighted to support you. We will be here in case you need anything else!

Best
Helen

20 de janeiro de 2024

Pretty good app, has presets so don't have to do much initially either, customer service is on point with everything too.

Visohome
Austrália
About 1 month usando a aplicação
Questão respondida por SmartSize 21 de janeiro de 2024

Thank you very much for your review! I’m happy you like the templates that we have created. Do let us know if you have any questions!

Kind regards,
Your SmartSize team

18 de janeiro de 2024

Easy to use, more smart and comfortable.

Sweet Penelope Swimwear
Estados Unidos
About 1 month usando a aplicação
Questão respondida por SmartSize 4 de fevereiro de 2024

Thank you very much again for your kind review. You are now using our latest Premium version. Do let us know if there is any feature that would be important for you!

Happy sizing!
Your SmartSize team

6 de novembro de 2023

To say SmartSize is worth a mere 5 stars would be an understatement. It's an indispensable asset for any online apparel business looking to provide quick, clear, and concise sizing information.

I have tried nearly every size chart app on this app store, but none compares to SmartSize's easy integration, simplicity, and customization—intuitive, straightforward, and incredibly user-friendly. The developers clearly understand the value of time in the fast-paced world of apparel e-commerce, as evidenced by the overall hassle-free experience.

If you're on the fence about trying this app, consider this a sign to make the leap. Your business and your customers will thank you.

NouvéExpress
Estados Unidos
11 days usando a aplicação
Questão respondida por SmartSize 7 de novembro de 2023

Thank you SO much for your review!

It means the world to us when we get spontaneous and unsolicited reviews without having provided support to your store.

It is an immense honor to be recognized for our simplicity, clear and concise size charts and it is a pleasure to know that we serve stores as grateful as yours!

Kind regards
Your SmartSize team

7 de novembro de 2023

I Had a great experience so far. Very easy to navigate and add a chart and great support as well.

TEMPÊTE BRAND
Canadá
2 months usando a aplicação
Questão respondida por SmartSize 9 de novembro de 2023

Thank you very much for your kind review! I’m happy to hear that you are enjoying using the app, and that you appreciated our rapid support!

We are here in case you need anything else.
Kind regards,
Your SmartSize team?

14 de agosto de 2023

It looks nice, but I have 2 issues for why I'll be going with a different app. Firstly, whenever I have this app's embeds enabled it for some unknown reason turns my variant picker text ("Color", "Size", etc) into a clickable element with an underline. Secondly, I want a chart to include a column of US Sizes (10-12 for example), but also a column that specifies inches. If I want to have it convertible between in/cm, it treats the US Sizes column as inches with no way to remove that column from this conversion treatment.

SLAYWEAR
Estados Unidos
3 months usando a aplicação
Questão respondida por SmartSize 16 de agosto de 2023

Hi

We can help solve both issues :)

First issue - Our team is always able to support in case of a theme incompatibility. It is a very small tweak.

Second - There is a way to avoid conversion of US (or international sizes), I will show you how per email.

Hopefully we can win you back :)

Kind regards,
Your SmartSize team

6 de julho de 2023

East to use, fast and helpful support. After struggling with other time consuming options - I think we found the right fit for our company!

The Source Snowboard & Skate
Canadá
About 7 hours usando a aplicação
Questão respondida por SmartSize 6 de julho de 2023

Thank you very much for your review. It was a pleasure supporting you! I’m happy that you are finding the app, fast and easy! We will be here in case you need anything else.

Kind regards,
Yours SmartSize team

18 de julho de 2023

Great and almost immediate customer service. App installed and up and running in a matter of 2 hours max!

Shadae Renee Beauty
Estados Unidos
2 days usando a aplicação
Questão respondida por SmartSize 19 de julho de 2023

Thank you very much for your kind review. It is great to hear that you found our customer support great and that you will be using SmartSize in your store! We are here in case you need anything else.

Kind regards,
Your SmartSize team