Smile: Loyalty & Rewards
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Just installed and it seems pretty cool. Rewards definitely appeal to me as a shopper so hopefully it will increase my sales!
I love this App. I wish they had a IOS app though
I like this rewards programm very much, the costumer support was always very helpful. The free plan has already a lot to offer! The only thing I miss is that there can not be a individually customized and tracked referral discount code, only the option with a referral link. They already explained to me why it's not possible with the code, but I still think it would be a good option.
Hi there, Nicole from the Merchant Success Team at Smile here,
Thanks for taking the time to leave a review. We are glad that you are getting a lot of value out of the Free Plan, and our support is always helpful :)
We take merchant requests very seriously, so we appreciate your feedback about the referral links. Unfortunately, giving out referral discount codes rather than referral links, would leave your store vulnerable to referral fraud and self referrals, since discount codes can be shared.
The other good thing about the links, is that it they bring customers to your website directly, which increases referral conversion, since it places shoppers right where they can order! With a discount code, this wouldn't happen. It relies on your customers to also share the website properly, which doesn't always happen.
I've reached out to you personally to offer a call where we can go over some ways to make referrals even easier for your customers, and hear any additional feedback you may have.
Love it! Easy templates, easy to access and very user friendly. I have found this app very helpful for my online store and I am excited to use it within my comapny.
Thanks so much for taking the time to review, and for using Smile! 😄
There really needs to be a paid version somewhere between the free plan and the $50 plan.
We are otherwise quite pleased with Smile. It is a very intuitive rewards program that is simple for both the store owner and customer to use. The free plan has many limitations but is sufficient for our needs currently. Don't know when we will grow large enough to justify the expense of moving to the paid plan. We would gladly pay $25 per month for a paid version with a lower number of members than the $50 plan. Easily a 5-star app if this were the case.
THIS APP DOES NOT WORK FOR IN-STORE REDEMPTIONS. If you are a Shopify store owner and want to find an omni-channel solution for loyalty points, do NOT use Smile. It's become a huge hassle for our team as the customer points show up as "error" when trying to redeem.
Some customers would sign up and not be rewarded the bonus automatically.
So far so good no complaints as time goes by i will leave a future update as to how this goes.
Just installed this app a few days ago; it's very easy to use,-thanks!
Amazing free app! Great help for encouraging your customers to subscribe to your newsletter and buy your products which can grow your business.
Thank you so much for your review 💖 We're so excited to help your business grow!