Smile: Loyalty & Rewards
Arvostelut (6 196)
Tarkenna
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Luokituksen mukaan
We are moving to a loyalty program for our customers and tested a few different ones on Shopify's app store. Smile's abilities as well as customer service has been phenomenal. Every question answered whether it met our needs or not. We have been able to work through the set up and implementation with ease.
We appreciate you taking the time to leave a review! Thanks for the kind words about our support and features, we are so glad you are enjoying Smile :)
I am still setting up the app but, it seems to be super easy to work with, has great free options, and Brady on the customer service team was super quick to respond and incredibly helpful! Very happy so far.
Thanks so much for the great review! We're so happy to hear Brady was incredibly helpful! 🙂
I installed this app in a state of panic when my old rewards app was giving customers hundreds of dollars off their orders at checkout. I got on the chat to ask for help migrating from the other app, and was given amazing customer service. I'm already happy I made the switch!
Thanks so much for the kind words! I'm glad we were able to provide a more stable loyalty program for you. It was fun working through the migration together! 🙌
Christian
Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.
¡Muchas gracias por tomarse el tiempo para escribir esta evaluación! 🤩 Estamos muy contentos de que le guste Smile y siempre estamos aquí cuando necesita ayuda 💪✨
¡Fue un placer charlar contigo hoy!
💖 Lisa
Good
We're glad you're enjoying Smile. Thanks for leaving a review :)
Glad I joined! The customer service is amazing! You can chat and they would respond to you quickly especially if you talk to Christian! He answered my questions thoroughly and was giving me some suggestions and tips to improve my business. Thanks again!
Ahh, thanks M! 🙌 . I enjoyed chatting with you, look forward to seeing your store grow with us! 🚀
- Christian
I've been using Smile for a year. It's a great app, not too expensive and amazing support. Thanks so much for helping me fix some things really quickly.
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Great customer service and very helpful! The assistant was very quick to respond and was very detailed.
Thanks for the great review! Fast service is important to us, so it's great to hear that you enjoyed your experience 🤩