Smile: Loyalty & Rewards

Loving it so far! very user friendly

Great work from the team, that's exactly what i need from a reward app

I had some questions and Lisa from the chat bubble was able to walk me through it and give me many options of how to do what I was trying to do. Thanks Lisa!

We have not used their app in months live on our site and they're still charging us! Want refunds.

9/11/2018
UPDATE NO REFUND YET!! FOR MONTHS OF SERVICE NOT BEING USED AND HELPED WITH.

9/12/2018

TOTAL refusal to refund or make this right with us. They say they could not find any emails from us so it's our fault. Maggie does not seem to care about the reputation of the app at all and would rather not help us.

They are not trying to work with us at all for an end result. At this point, money would be there only goal and I would not recommend working with them. They are a very pricey app to be this unhelpful.

Some customers would sign up and not be rewarded the bonus automatically.

Outstanding service and concept.

Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!

So far it has been really easy to use and setup. We were paying for a really expensive program but found this has all of the same features for a fraction of the price.

suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat

Excellent app! very customer-friendly. I must say as good as the app is, the customer service is actually even better!