Smile: Loyalty & Rewards

We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.

Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.

So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!

Thank you!

Smile io is one of the best app within apps that I've used.
There service is clear and fast. I could grow my sales with this app.

I think it's a great app but the pricing, for a small business, is very steep...especially as we are in Canada where you can add a 35% increase to the number. I think the model should be a monthly fee, based on features used, not based on number of subscribers. We only use it to track points, we do not market to clients pulling any of the other loyalty levers. That being said your sales/retention team were super helpful at making this a palatable solution. Andreadana put together and offer and then, in her absence, Lynn guided me through accepting the offer. So, from a customer support standpoint, I am very satisfied.

I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.