Smile: Loyalty & Rewards

Thank you!

Great customer service! Quick and detailed help from a great team.

best loyalty app and Lisa is the best support. Thank you

Easy to get live help and support.

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast.

Thank you so much!

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

Too soon to tell if this app would work for our business given we just installed it a few days ago. Out the box during the set up process we experienced some confusion with the theme. Some of the paid features seem to have been available for the free version, but then went away after setting it all up. So that created a bit of confusion and frustration given there's no specific mention in the help pages about it. Customer service was stellar in helping us navigate this. We may change our review later on but for now this is where we stand.