Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Arvostelut (6 480)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
25. kesäkuu 2024

Just started using this app. So far it is working as described. Had one technical issue but it was addressed and resolved fairly quickly thanks to Ezra.

AstroTelescopium
Yhdysvallat
15 päivää sovelluksen käyttöä
Smile.io vastasi 27. kesäkuu 2024

We are so glad you found Ezra to be helpful (we think he's great too!) We are looking forward to watching your program thrive!

29. toukokuu 2024

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
Australia
Yli 4 vuotta sovelluksen käyttöä
Smile.io vastasi 31. toukokuu 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

10. syyskuu 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

NAILY'UP
Ranska
Melkein 2 vuotta sovelluksen käyttöä
Smile.io vastasi 13. syyskuu 2024

Merci beaucoup pour votre belle critique!

20. kesäkuu 2024

Great customer service with Lynn! 5 STARS!

Interpret Educate Serve
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Smile.io vastasi 22. kesäkuu 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

14. kesäkuu 2024

We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!

Liseré Rouge
Ranska
11 päivää sovelluksen käyttöä
Smile.io vastasi 17. kesäkuu 2024

Thank you so much for leaving this fantastic review and for rating us 5-stars. Hannah and Cole are very clever, we agree! 😉

Thanks again! - The Smile.io Team

Muokattu 9. toukokuu 2024

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Press Club
Yhdysvallat
Noin 6 vuotta sovelluksen käyttöä
Smile.io vastasi 30. huhtikuu 2024

Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨

The Smile Team 💝

5. kesäkuu 2024

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
Australia
Noin 2 kuukautta sovelluksen käyttöä
Smile.io vastasi 7. kesäkuu 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

16. elokuu 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
Yhdysvallat
Noin tunti sovelluksen käyttöä
Smile.io vastasi 17. elokuu 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4. toukokuu 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you.

I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Seedville USA
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Smile.io vastasi 10. toukokuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

6. elokuu 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
Yhdysvallat
4 päivää sovelluksen käyttöä
Smile.io vastasi 8. elokuu 2024

Thank you for your review! We are so glad Lynn was able to help you :)