Smile: Loyalty & Rewards

Perfect app and great support when you have questions!!

Smooth

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much

Very helpful with my questions. Was provided advise for resolution of issue, with follow up.

We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.

Overall, it does work very well.

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

Love this app :)

Cole from support really help me solve my issue

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.