Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Arvostelut (6 484)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
11. lokakuu 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
Espanja
Noin 19 tuntia sovelluksen käyttöä
Smile.io vastasi 12. lokakuu 2024

Muchas gracias, Juan!

22. elokuu 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portugali
4 kuukautta sovelluksen käyttöä
Smile.io vastasi 23. elokuu 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

21. toukokuu 2024

Good functionality and easy to manage

BluShark Straps
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 24. toukokuu 2024

Thank you for your review! We are so happy to hear you find the app easy to manage!

5. heinäkuu 2024

Great thankyou Lyn was super helpful!

Lakes Custom Computers
Australia
2 päivää sovelluksen käyttöä
Smile.io vastasi 23. heinäkuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

29. marraskuu 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Smile.io vastasi 2. joulukuu 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

21. joulukuu 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
Yhdysvallat
Noin 8 vuotta sovelluksen käyttöä
Smile.io vastasi 4. tammikuu 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

Muokattu 14. joulukuu 2023

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Smile.io vastasi 13. joulukuu 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

12. tammikuu 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Smile.io vastasi 16. tammikuu 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

27. maaliskuu 2024

Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.

Squasht Boutique
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Smile.io vastasi 28. maaliskuu 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩

Lisa - Smile Team✨

6. helmikuu 2024

We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!

Teal Poppy
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Smile.io vastasi 9. helmikuu 2024

We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨