Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Arvostelut (6 550)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
2. huhtikuu 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Australia
Yli 4 vuotta sovelluksen käyttöä
Smile.io vastasi 4. huhtikuu 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

20. maaliskuu 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Kanada
Yli 5 vuotta sovelluksen käyttöä
Smile.io vastasi 22. maaliskuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

21. joulukuu 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
Yhdysvallat
Noin 8 vuotta sovelluksen käyttöä
Smile.io vastasi 4. tammikuu 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

Muokattu 14. joulukuu 2023

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Smile.io vastasi 13. joulukuu 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

25. huhtikuu 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Ruotsi
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 26. huhtikuu 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

14. maaliskuu 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 16. maaliskuu 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

5. kesäkuu 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
Ranska
3 kuukautta sovelluksen käyttöä
Smile.io vastasi 7. kesäkuu 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

24. huhtikuu 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Meksiko
Noin 2 vuotta sovelluksen käyttöä
Smile.io vastasi 26. huhtikuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

19. maaliskuu 2024

We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!

TiScrubs
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
Smile.io vastasi 21. maaliskuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

12. tammikuu 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Smile.io vastasi 16. tammikuu 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨