Smile: Loyalty Program Rewards
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I had a great support experience from Shelby. I asked her about a function which I was surprised did not exist. She offered to submit it to the developers. I thought that would be the last time I heard from her. Was very surprised to receive an email from her within a week stating that there was now a solution. Great service!
Thank you for taking the time to leave this review! I was happy to assist and please let us know if you have any questions in future.
- Shelby with the Smile.io Team ✨
Lisa was a huge help. Been a customer for 4 years. Highly recommend this app for rewards!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
It has been fasntastic clients - enjoying it - and our business likes the simplicity of being able to identify the rewards for clients.
Thank you so much for your wonderful feedback! 💛 We're thrilled to hear that both you and your customers are enjoying the experience, and that the simplicity of managing rewards has been helpful for your business. We truly appreciate you sharing this! 😊
- Smile.io Team ✨
We just launched our Smile loyalty program, and Shelby with customer support was very helpful in answering all our questions and ensuring that everything was set up. Thank you!
Thank you so much for sharing this — and congratulations on launching your Smile loyalty program! 🎉
We’re so glad to hear that Shelby was able to support you and make sure everything was set up smoothly. We’ll be sure to pass along your kind words to her.
Wishing you great success with your new program — we’re always here if you need anything!
The Smile Team ✨
Quick responses, very helpful!
Thank you so much for your kind words! 💛 We're so glad to hear that you found our team quick to respond and helpful. We truly appreciate your feedback! 😊
- Smile.io Team ✨
Had the best customer support experience with Matt and Lisa. Matt helped me analyze what the problem was and walk me through everything step by step. Even after they followed up the next day to give me an update that everything looked good on their end.
Thank you so much for taking the time to leave this 5-star rating, we really appreciate it! 💖
- Smile Team✨
Great app! Easy to set up and use, customer support has been extremely helpful. My only complaint is I wish I'd added it sooner!
Thank you so much for the 5-star review! We’re thrilled to hear you found our support fast and helpful — that’s exactly what we strive for.
We truly appreciate you taking the time to share your feedback!
The Smile Team ✨
Hi
I used it for a while and it was perfect until I encountered a problem a few days ago. However, customer service quickly resolved my issue. It's a fantastic application.
Thank you so much for your kind words! We're glad to hear that everything has been working well for you and that our team could quickly resolve the issue you encountered. We truly appreciate your support and are happy to have you with us! 😊
- Smile.io Team ✨
I appreciate that this program is free and allows me to provide an incentive for customer loyalty! Even at the "free" tier, I can search through my customers, adjust balances, and review issues. This is fantastic.
Thank you so much for your thoughtful feedback! 💛 We're so glad to hear that the free plan has been valuable for your business and gives you the flexibility to manage and reward your customers. We truly appreciate you taking the time to share your experience! 😊
- Smile.io Team ✨
Shelby at Smile was incredibly helpful during our loyalty program launch. She answered so many important questions, helped clarify key details, and made the whole process feel much easier and less overwhelming. Her support was thorough, responsive, and genuinely valuable every step of the way. Customer support was 10/10, and I really appreciated how knowledgeable and helpful she was throughout the process.
Thank you so much for this amazing review! 💛 We're thrilled to hear that Shelby was able to support you throughout your loyalty program launch and make the process feel smoother and less overwhelming. We’ll be sure to share your kind words with Shelby. It’ll truly mean a lot! 😊
- Smile.io Team ✨