Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Arvostelut (6 611)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
20. toukokuu 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malesia
3 kuukautta sovelluksen käyttöä
Smile.io vastasi 24. toukokuu 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

24. heinäkuu 2024

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
Yhdysvallat
Melkein 6 vuotta sovelluksen käyttöä
Smile.io vastasi 26. heinäkuu 2024

Thank you for leaving us a review!

9. syyskuu 2024

Helpful and responsive customer support

BRUNT Workwear
Yhdysvallat
Vuosi sovelluksen käyttöä
Smile.io vastasi 11. syyskuu 2024

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

15. elokuu 2024

The app is relatively easy to navigate and the chat support was very helpful.

Jesse's Teahouse
Yhdysvallat
Vuosi sovelluksen käyttöä
Smile.io vastasi 28. elokuu 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was anything else we could help with.

Yours in Loyalty,

✨ The Smile Support Team ✨

6. huhtikuu 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malesia
Yli 4 vuotta sovelluksen käyttöä
Smile.io vastasi 28. heinäkuu 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Muokattu 18. syyskuu 2024

Good app but doesn't allow for free shipping for members as an option so I had to add another app to facilitate this. Staff were helpful.

Linden Cook Jewellery
Australia
Vuosi sovelluksen käyttöä
Smile.io vastasi 18. huhtikuu 2024

We are so happy to hear that you had a friendly chat with our team :) We look forward to watching your program grow!

15. maaliskuu 2024

I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!

Barr Hill
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
3. huhtikuu 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Kypros
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 28. heinäkuu 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

22. kesäkuu 2024

Customer service have been great addressing any concerns or problems we've had.

Knit Nottingham
Yhdistynyt kuningaskunta
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 28. heinäkuu 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

25. huhtikuu 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Smile.io vastasi 26. huhtikuu 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨