Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Arvostelut (6 550)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
26. tammikuu 2024

Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.

Dragons' Garden
Alankomaat
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 31. tammikuu 2024

Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏

11. heinäkuu 2024

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Speed Cleaning
Yhdysvallat
38 minuuttia sovelluksen käyttöä
Smile.io vastasi 16. heinäkuu 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

23. huhtikuu 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Kanada
7 kuukautta sovelluksen käyttöä
Smile.io vastasi 25. huhtikuu 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

19. maaliskuu 2024

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Smile.io vastasi 21. maaliskuu 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

6. kesäkuu 2024

Absolutely awesome service

Cassine
Bermuda
Yli 5 vuotta sovelluksen käyttöä
Smile.io vastasi 7. kesäkuu 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

9. tammikuu 2024

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.

I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Buddies Gin®
Yhdistynyt kuningaskunta
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 11. tammikuu 2024

We are delighted you like app and that the service you received from Lisa was so impressive.

We really appreciate you taking the time to leave us a review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

20. maaliskuu 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapore
Yli 5 vuotta sovelluksen käyttöä
Smile.io vastasi 21. maaliskuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

2. huhtikuu 2024

We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!

Beesponsible
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Smile.io vastasi 4. huhtikuu 2024

Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓

Best of luck with the upcoming launch! 🚀

Yours in Loyalty,

✨ The Smile Support Team ✨

1. toukokuu 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
Yhdistynyt kuningaskunta
Melkein 6 vuotta sovelluksen käyttöä
Smile.io vastasi 6. toukokuu 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

9. maaliskuu 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
Yhdysvallat
Noin 5 vuotta sovelluksen käyttöä
Smile.io vastasi 11. maaliskuu 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)