Smile: Loyalty & Rewards , 5 931 arvostelua

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
5. huhtikuu 2024

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

LOSHEN & CREM
Kanada
Melkein 4 vuotta sovelluksen käyttöä
Smile.io vastasi 8. huhtikuu 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

12. tammikuu 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Yhdistynyt kuningaskunta
Yli 4 vuotta sovelluksen käyttöä
Smile.io vastasi 16. tammikuu 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5. huhtikuu 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
Yhdistynyt kuningaskunta
23 päivää sovelluksen käyttöä
Smile.io vastasi 6. huhtikuu 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

11. huhtikuu 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Smile.io vastasi 13. huhtikuu 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

31. tammikuu 2024

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Smile.io vastasi 2. helmikuu 2024

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

7. helmikuu 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Smile.io vastasi 9. helmikuu 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

17. tammikuu 2024

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

LP Metal Detecting
Yhdistynyt kuningaskunta
Melkein 4 vuotta sovelluksen käyttöä
Smile.io vastasi 18. tammikuu 2024

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)

Yours in Loyalty,

The Smile Support Team

9. tammikuu 2024

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.

I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Buddies Gin®
Yhdistynyt kuningaskunta
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 11. tammikuu 2024

We are delighted you like app and that the service you received from Lisa was so impressive.

We really appreciate you taking the time to leave us a review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

22. helmikuu 2024

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 27. helmikuu 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

22. tammikuu 2024

I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!

lyndecreekacrylic
Kanada
Vuosi sovelluksen käyttöä
Smile.io vastasi 25. tammikuu 2024

Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨