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Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.
Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓
We'll be here if anything else comes up!
Yours in Loyalty,
✨ The Smile Support Team ✨
I've had a wonderful experience using Smile.io. What truly stands out is their customer support team - they are incredibly responsive and always eager to help. Their dedication to resolving issues and answering queries is commendable, making the whole user experience smooth and enjoyable. If you're looking for an app that not only offers great features but also top-notch customer service, I highly recommend Smile.io. Keep up the excellent work!
Thanks so much for taking the time to write this review 🤩
I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!
Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.
Cheers
The Smile Team
AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
We have just started, but the customer service has been fantastic. Andy and Joaana have been a huge help to set up the program for us!
Thank you so much for leaving a review! We agree that Andy & Joana are indeed fantastic 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ✨
This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock
Thanks so much for taking the time to leave a review! It means a lot to us. You rock too!
- Nicole
Great App with great functions. Customer support is also to notch.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
It was a pleasure to assist you.
Lynn - Smile Team ✨
Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.
Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩
It was a pleasure chatting with you today — I had a good giggle as well 😂
Lisa - Smile Team✨
good support. still figuring things out. but good help. hopefully they expand to other more social media platforms like Tiktok etc. thanks
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
very responsive help desk!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Cheers,
- Smile Team ✨