Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Arvostelut (6 551)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
5. joulukuu 2023

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.

VXA
Hongkong – Kiinan erityishallintoalue
Yli vuosi sovelluksen käyttöä
Smile.io vastasi 6. joulukuu 2023

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

9. huhtikuu 2024

Customer service the best, really appreciate the effort to solve my issue

Lingenfelter Race Gear
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Smile.io vastasi 11. huhtikuu 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

10. maaliskuu 2024

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

The Empress & Wolf
Australia
3 kuukautta sovelluksen käyttöä
Smile.io vastasi 14. maaliskuu 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

15. helmikuu 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
Yhdysvallat
16 päivää sovelluksen käyttöä
Smile.io vastasi 18. helmikuu 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

13. joulukuu 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australia
Melkein 2 vuotta sovelluksen käyttöä
Smile.io vastasi 14. joulukuu 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

5. kesäkuu 2024

Top app, works perfectly x

Tacky And Upsetting
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Smile.io vastasi 7. kesäkuu 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

27. huhtikuu 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
Yhdistynyt kuningaskunta
Noin 15 tuntia sovelluksen käyttöä
Smile.io vastasi 10. toukokuu 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

16. huhtikuu 2024

Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.

The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.

Oppastore
Yhdysvallat
4 päivää sovelluksen käyttöä
Smile.io vastasi 18. huhtikuu 2024

Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!

9. tammikuu 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
Ranska
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 10. tammikuu 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

1. helmikuu 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Smile.io vastasi 3. helmikuu 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨