Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Arvostelut (6 551)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
25. maaliskuu 2017

EXCELLENCE, GOOD AND CONVENIENT TO USE

Bowbowbrow
Malesia
Noin 3 tuntia sovelluksen käyttöä
4. huhtikuu 2017

Super Application Saves Time & Efforts

Buy Electronics Online
Bulgaria
Noin 3 tuntia sovelluksen käyttöä
22. marraskuu 2020

This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.

Supply Hawk
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
Smile.io vastasi 25. marraskuu 2020

Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!

26. tammikuu 2023

great customer service!

Submerge Ryan Michelle
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
Smile.io vastasi 26. tammikuu 2023

Thanks so much for taking the time to leave a review! It was great chatting with you today. Don't hesitate to reach out if there is anything else we can help you with :)

- Nicole

25. syyskuu 2016

Just installed it, and it looks very promising. Can't believe they're generous enogh to provide lots of features for free! Thanks you :) Well let's see how it goes! - smolfeet.com

Smolfeet
Malesia
Noin 3 tuntia sovelluksen käyttöä
15. maaliskuu 2023

Super easy to use, Lisa in customer service is great. Highly recommend for businesses of any size! Smile is Awesome

Iris & Indie Boutique
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
Smile.io vastasi 16. maaliskuu 2023

Aww, shucks 😊 You're also great!! 🙌 Thank you so much for taking the time to write this sweet review — it was a pleasure assisting you today!

Lisa - Smile Team ✨

8. maaliskuu 2023

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
Smile.io vastasi 8. maaliskuu 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

18. toukokuu 2022

Super application ! Très complète et facile à mettre en place. Le support est très réactif. Je recommande !

TeaHeritage
Ranska
Noin 3 tuntia sovelluksen käyttöä
Smile.io vastasi 18. toukokuu 2022

Thank you so much for taking the time to leave a review, it was super great helping you today :)

20. maaliskuu 2016

I'll give it a Four for now ) Let's see how it'll work for me

https://rosscosexshop.com

Rosscoshop
Kanada
Noin 3 tuntia sovelluksen käyttöä
14. joulukuu 2020

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

Daisuki
Australia
Noin 3 tuntia sovelluksen käyttöä
Smile.io vastasi 17. joulukuu 2020

Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.

Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊