Smile: Loyalty & Rewards

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Very helpful and super easy to use and set up!

Very nice addition to any website. Easy set up and user friendly. Highly recommend!

I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers

I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.