Smile: Loyalty & Rewards , 5 982 arvostelua

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
15. maaliskuu 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Irlanti
21 päivää sovelluksen käyttöä
Smile.io vastasi 16. maaliskuu 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

20. joulukuu 2023

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Nerdy Nuts
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Smile.io vastasi 6. tammikuu 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

25. huhtikuu 2024

Joana helped a lot!

Rastah
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Smile.io vastasi 26. huhtikuu 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

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27. helmikuu 2024

It is a very capable app and esasy to set-up, but it was not what the client required at a 100%, also tech support is a plus.

Biolube
Uruguay
14 päivää sovelluksen käyttöä
Smile.io vastasi 28. helmikuu 2024

Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.

Smile Team

11. joulukuu 2023

I give 4 star because I'm not yet using the apps, so I can give review about the system. The customer service staff is fast response and understood the question.

SugarStar
Malesia
6 päivää sovelluksen käyttöä
Smile.io vastasi 13. joulukuu 2023

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

21. marraskuu 2023

We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!

PRATIMA Skincare
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Smile.io vastasi 2. joulukuu 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

28. joulukuu 2023

So far, so good. We are still new top the app and exploring it. the CS team is awesome.

Pink Moon
Yhdysvallat
14 päivää sovelluksen käyttöä
Smile.io vastasi 6. tammikuu 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

5. helmikuu 2024

The help center responds quickly to my questions and explains well.

melmomilk design
Singapore
Noin 21 tuntia sovelluksen käyttöä
9. joulukuu 2023

Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.

LOFT HOME
Singapore
8 kuukautta sovelluksen käyttöä
Smile.io vastasi 12. joulukuu 2023

Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓

Yours in Loyalty,

Live Chat Manager - Brandon

11. joulukuu 2023

Add a smile team to the points collection box and leave a comment in order to collect points through this method

prettify
Egypti
Noin kuukausi sovelluksen käyttöä
Smile.io vastasi 12. joulukuu 2023

Thanks for taking the time to leave a review - it helps us make Smile better! We've reached out personally via email to get more context on what you are looking for.