Smile: Loyalty & Rewards , 5.054 recensioni
I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.
Functionally works great but pricing is insane. $1000/mo to integrate into checkout... c'mon now. Need to allow for some custom packages.
Thank you for your review. We really appreciate your feedback. We have reached out via email to discuss this with you and hope we have been able to come to a great resolution for this.
Not being a particularly technical person I cant tell you how brilliant the customer support has been for the app, in particular Tess, Marie and Joana who all went out of their way to help me.
I feel this integrated app will be a real bonus to growing my customer base and keep customers returning .
Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖
Great customer service from the team and Ezra! Replies are prompt and friendly, the app itself is easy to use. It is easy to connect and chat with the team and they are super helpful. Really appreciate you taking the time to understand the requirement and helping me out. Good luck guys
Thank you so much for your kind review 💖 Please don't hesitate to reach out if we can help with anything else!
Smile is a remarkable Shopify app that offers loyalty points to customers, and my experience with it has been nothing short of outstanding. The app seamlessly integrates with my online store, and its customer service is exceptional.
What sets Smile apart is its incredible customer service. The team behind Smile is friendly, patient, and always ready to help. Even with small, seemingly obvious questions, they respond in the most friendly and helpful manner. Thank you!
Thank you so much for your kind words, Eva. 💛 We really appreciate you taking the time to share your experience with us! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! 🙌 We're always here to help out! 🙏
I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my theme migration questions. Their knowledge and expertise were evident as they provided clear and concise answers, making the process seamless.
Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with.
The Smile Team
Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..
Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.
The Smile team
Excellent app and super helpful and kind customer support. Maria was quick and profesional with problem I had!
Thank you for this wonderful review, You have made our day. Please reach out if there is anything we can help with.
The Smile Team
Great program and easy to use. Integrations are working well and support is super quick and helpful! Lovely to finally have a proper loyalty program in our shop.
Wow, thank you so much for taking the time to leave such a lovely review. We really appreciate it. Please get in touch if you need anything we are always happy to help.
The Smile Team
I have been looking into a loyalty app for some time, and after fair bit of research, have settled on Smile. It ticks every box we need, and whilst not cheap, it seems to offer better value than much of the competition.
On top of that it seems pretty straightforward to use, and the staff I have dealt with have been super helpful and patient.
Thank you so much for taking the time to leave us a review and for your feedback. We really appreciate it and take it on board. We look forward to helping you in the future.
The Smile team