Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.616)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
28 giugno 2016

Seemingly simple to set up but if the shop is already in play and trying to convert from another reward system, this can be very time consuming to manually migrate. Paid for SMB service for phone support but no inbound service is available. Set an appointment for a call and no phone call happened, this is not the way you want to start a paid service. Sweet tooth gets high marks for ease of use from the front of the house and poor marks for service.

Tricky Vapor
Canada
Circa un mese di utilizzo dell’app
17 aprile 2016

its kinda little slow in loading popup!

Allmydibs
India
28 giorni di utilizzo dell’app
16 gennaio 2021

Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.

CHEIRALFAZEMA
Portogallo
26 giorni di utilizzo dell’app
Smile.io ha risposto 17 gennaio 2021

Thank you so much for leaving us a review! We recently launched Portuguese as one of our language options and appreciate this feedback. We want to continue improving our app and if it's not too much trouble, would you be able to let us know where we can improve in the Portuguese translation?

Our email is help@smile.io and we want to share this feedback with our product team. Thank you so much!

22 giugno 2017

At this time i cannot give much of a review since i did just install it, so far everything seems okaythough.

My Maine Jewelry Box
Stati Uniti
26 giorni di utilizzo dell’app
24 ottobre 2016

Great App to get the party started. Wish the FREE level had a bit more customization and more support for uniqueness but, alas- it's a starter kit for rewarding awesome customers!

Snapcat Studio
Stati Uniti
25 giorni di utilizzo dell’app
22 febbraio 2016

Seems like a great app and great concept, but it won't let me edit Anything after it has been set up. Just really frustrating. Assume it is a glitch since all the other reviews are so positive. I'll keep trying.

Fancy Buffalo
Stati Uniti
20 giorni di utilizzo dell’app
26 ottobre 2021

manca la possibilità della traduzione in italiano!!!! Per il resto e una buona app. Ancora non ho avuto il piacere di vederla in funzione ma spero che parti presto

Trigioshop
Italia
20 giorni di utilizzo dell’app
Smile.io ha risposto 26 ottobre 2021

Hi there,

Thanks for sharing your open and honest feedback.

Our translations feature is still relatively new, so we're still learning which languages will provide the most value to our merchants.

While we don't yet officially support Italian, it looks like we've provided you with access to a workaround that would enable you to manually translate some parts of the app.

I've sent a follow-up email to see if we can help any further with this :)

15 ottobre 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
Regno Unito
13 giorni di utilizzo dell’app
Data modifica: 18 aprile 2019

The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.

CENTROARTESANO
Spagna
13 giorni di utilizzo dell’app
Smile.io ha risposto 18 aprile 2019

Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)

5 agosto 2016

Inyeresting. Way to pricey to even be of competitive use.

Tinas Sweetpuff Australia
Australia
13 giorni di utilizzo dell’app