Smile: Loyalty & Rewards
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Great application, easy to use, very sleek aesthetic. However, it is very pricey, and the free version doesn't include many features that are essential to the application. Overall, quality loyalty program with easy management and very little upkeep required. 8/10.
Helpful - you can see who's interested in your products (because they create loyalty accounts) even if they haven't checked out/purchased yet.
We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!
Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!
Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!
So far, so good! I just installed this in 2 minutes. I'm not live yet but so far, everything looks super intuitive an easy to use.
Great app, it integrated easily with my store www.amintikids.co.uk
Looking forward to new and repeat business coming from this loyalty program
Very professional software, but it is a little high the pricing in my opinion
so far so good. will give updates later
A lot better an app from 2 years ago.
Searching customers has improved tremendously. App seems to run smooth on our site without glitches.
Still wish there was more customization capabilities.
With Shopify 2.0 template, they only recently added widgets, but those don't allow too much customization.
There is still no way to display customer points conveniently for customers. It would be nice to show in the header of your site so customers are reminded of their points.
Overall improved but still room for more.
Hello there! Thank you so much for updating your review with your feedback. I'm so happy your experience has improved and we hear you on the customization pieces. As discussed we are working hard on improvements and will be in touch soon. Thanks again!
Looks really good. Waiting to see what it gives. Check it out at www.zerpico.com