Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.610)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
29 ottobre 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 31 ottobre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 novembre 2024

Thank you so much for all your help!

Nolaskinsentials
Stati Uniti
Circa 7 anni di utilizzo dell’app
Smile.io ha risposto 23 novembre 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 novembre 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans.

(Thank you again, Shelby. You're a star!)

MALA Home Fragrance
Regno Unito
6 mesi di utilizzo dell’app
Data modifica: 17 dicembre 2024

Easy to set up and use.

Customer service is amazing!

Goldmania New York
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 1 dicembre 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

28 gennaio 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

DogStoreOnline LLC
Stati Uniti
6 giorni di utilizzo dell’app
Smile.io ha risposto 30 gennaio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 novembre 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
Stati Uniti
3 mesi di utilizzo dell’app
21 novembre 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 22 novembre 2024

We smiled reading this review! Thank you so much :)

15 gennaio 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
Stati Uniti
2 mesi di utilizzo dell’app
Smile.io ha risposto 18 gennaio 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

5 dicembre 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Lettonia
10 mesi di utilizzo dell’app
Smile.io ha risposto 6 dicembre 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

21 gennaio 2025

Andrea has helping me with the app. love the features of the app so far.

Country Beautie
Australia
Circa un mese di utilizzo dell’app
Smile.io ha risposto 23 gennaio 2025

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!