Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.493)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
24 marzo 2022

I love how quickly customer support responded to my chat question and resolved my problem on the spot. I've been using Smile for a little while to build up customer loyalty and so far I love rewarding them with discounts instead of always doing big sales. It makes them feel more special and encourages repeat orders and referrals. Wish they would include "free gift" redemption on the free plan though. But other than that, new start-ups is lucky to have these apps boost their brand at the beginning stages. Keep it up Smile Team!

Beviva Foods
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 25 marzo 2022

Thank you so much for your kind words! We can definitely share your feedback with the rest of our team 😄

10 luglio 2018

I had troubble linking the client account to the smile.io app.
Roel helped me and everything was setup within a few hours only!
Thank you :)

Bkind Products
Canada
Oltre 3 anni di utilizzo dell’app
4 ottobre 2022

Best value out of all the review apps, and good and speedy customer support!
Highly recommended... :)

Na'vi Organics
Regno Unito
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 4 ottobre 2022

Thank you so much for your kind review! It was lovely chatting with you today 😊

Lisa - Smile Team ✨

Data modifica: 19 ottobre 2018

This is one of the very few companies that go above and beyond to make the customers happy. Roel answered my support ticket and changed my checkout to work the way we needed it within 10 minutes. No kidding, and even though it might not be part of how the software should have worked, they didn’t even charge me for it. While we are running from one app to another because the apps don’t work and the support is totally missing, this is the example on how it should be in a perfect world. Thank you Roel and Smile.io to make this world a little more perfect!

Coastal Scents
Stati Uniti
Oltre 3 anni di utilizzo dell’app
19 giugno 2015

I've used several apps and never written a review...but this one is AWESOME. Easy to set up and just works!!! I had people using it within minutes of installing and many have spent their points on coupons. I wish all my shopify tools were this easy and useful!!

Silkypresets
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Data modifica: 6 ottobre 2021

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 6 ottobre 2021

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

27 settembre 2023

Great service from Nicole in helping me get on a different plan that actually saved me money and better fits the needs of our business.

Roma Designer Jewelry
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 29 settembre 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

24 ottobre 2019

Great customer support! Elie helped us very quickly and was able to solve our issues within minutes.

Health Hut
Canada
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 25 ottobre 2019

Thanks so much for your review! We're so glad to hear that our support team was able to help ✨

28 agosto 2016

easy to use and fun to explore

Supps Is Life
Australia
Oltre 3 anni di utilizzo dell’app
10 ottobre 2016

Really happy with this so far, I love how easy the setup was to complete!

Nail Perfect New Zealand
Nuova Zelanda
Oltre 3 anni di utilizzo dell’app