Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Built for Shopify

Recensioni (6.196)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
18 gennaio 2021

I am still setting up the app but, it seems to be super easy to work with, has great free options, and Brady on the customer service team was super quick to respond and incredibly helpful! Very happy so far.

Agourifoods.com
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 18 gennaio 2021

Thanks so much for the great review! We're so happy to hear Brady was incredibly helpful! 🙂

16 luglio 2021

I installed this app in a state of panic when my old rewards app was giving customers hundreds of dollars off their orders at checkout. I got on the chat to ask for help migrating from the other app, and was given amazing customer service. I'm already happy I made the switch!

The Stillroom Botanicals
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 16 luglio 2021

Thanks so much for the kind words! I'm glad we were able to provide a more stable loyalty program for you. It was fun working through the migration together! 🙌

Christian

7 marzo 2022

Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.

DIANE'S BIKINI
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 8 marzo 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

25 giugno 2022

La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.

Moi and Ko
Spagna
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 25 giugno 2022

¡Muchas gracias por tomarse el tiempo para escribir esta evaluación! 🤩 Estamos muy contentos de que le guste Smile y siempre estamos aquí cuando necesita ayuda 💪✨

¡Fue un placer charlar contigo hoy!

💖 Lisa

25 gennaio 2023

Good

SquareBR
Brasile
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 25 gennaio 2023

We're glad you're enjoying Smile. Thanks for leaving a review :)

28 luglio 2021

Glad I joined! The customer service is amazing! You can chat and they would respond to you quickly especially if you talk to Christian! He answered my questions thoroughly and was giving me some suggestions and tips to improve my business. Thanks again!

Ledetek
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 28 luglio 2021

Ahh, thanks M! 🙌 . I enjoyed chatting with you, look forward to seeing your store grow with us! 🚀
- Christian

18 settembre 2021

I've been using Smile for a year. It's a great app, not too expensive and amazing support. Thanks so much for helping me fix some things really quickly.

Bold Uniq
Regno Unito
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 18 settembre 2021

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

Data modifica: 14 luglio 2023

Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!

USA Kavee
Regno Unito
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 15 marzo 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

15 aprile 2022

Great customer service and very helpful! The assistant was very quick to respond and was very detailed.

Funky Fresh Rags
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 16 aprile 2022

Thanks for the great review! Fast service is important to us, so it's great to hear that you enjoyed your experience 🤩

11 marzo 2021

Love it! When hiccups popped up they were quick to resolve. Quick at responding. Great app for our small business keeping loyalty customers returning :)

Droplets.
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 11 marzo 2021

Thanks B! I really enjoyed learning more about your unique business and helping iron out that little gremlin :) - Christian