Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.537)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 luglio 2024

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Accessory Fix LLC
Stati Uniti
Quasi 4 anni di utilizzo dell’app
Smile.io ha risposto 25 luglio 2024

Thank you for your review! We are so glad that you had your questions answers clearly :)

6 settembre 2024

Great rewards app and 5 star support too.

Zap! Creatives
Regno Unito
Quasi 6 anni di utilizzo dell’app
Smile.io ha risposto 7 settembre 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

19 settembre 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 22 settembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

18 novembre 2024

Great app and quick support.
I think it is missing analytics about the emails being sent to customers.

SabersPro
Stati Uniti
Circa un mese di utilizzo dell’app
Smile.io ha risposto 21 novembre 2024

Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!

10 luglio 2024

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

Cheerly Decor
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 12 luglio 2024

Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.

22 ottobre 2024

Great App, great service. We highly recommend it, for your store and for your customers.

PERGAMINO | COLOMBIA
Colombia
28 giorni di utilizzo dell’app
Smile.io ha risposto 1 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

3 settembre 2024

Excellent support and fast response time

VMI Sports
Stati Uniti
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 5 settembre 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

Data modifica: 10 ottobre 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
Regno Unito
4 mesi di utilizzo dell’app
Smile.io ha risposto 27 settembre 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

Data modifica: 4 settembre 2024

5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.

Bowling World
Stati Uniti
28 giorni di utilizzo dell’app
Smile.io ha risposto 10 agosto 2024

Thanks for taking the time to leave us a review! 💛

11 settembre 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 15 settembre 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)