Smile: Loyalty & Rewards
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This app was really easy to install and customize even on the free plan. There are a few things I would like to do that aren't available on the free plan, I'm not quite ready to upgrade but even so, on the free plan I can reward points for social sharing, signing up and purchasing and reward vouchers for referrals which were the main things I was looking for. I have reached out to customer services with a couple of questions and they have been great, quick to respond and really helpful
We love hearing about this kind of thing! Thank you so much for taking the time to share 💖 Please don't hesitate to reach out to support if we can help with anything else!
I said the comment below when I had first signed up but I can't say enough great things about this app now - it has helped me tremendously and definitely attracted customers which I need as a new store. The service is really awesome (thanks Abby and Elli) and it so simple and does what it says. Definitely a keeper!!
Previous comment: I will review the app after using it as I have just installed it but in the meantime, I can't thank Abby enough for her help in setting everything up and just making it easier for me. An absolute pleasure! I hope the app works as well as she does! :)
Nicole helped me through chat get some things sorted out for our rewards program. She was very helpful and I appreciate the quick responses!
Thanks so much for taking the time to leave a review! I am glad we were able get things sorted out quickly and help you get started with Smile :) - Nicole
Easy to use, very helpful support. Intuitive design and features.
Great app that builds loyaltyy and thus revenue for your store!
Smile has been such an important app for us to enhance our customer experience and to increase our engagement with our customers. And far above any of the features is the support you get from the Smile team. Here is a case study we did with them >> https://blog.smile.io/how-run-gum-empowered-brand-advocates-with-referrals
An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!
Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Very easy to setup; perfect for setting up our new online shop!
Easy set up, great support. We use it for many of our Shopify clients and would recommend it to business who need a robust ecommerce rewards program. Looking forward to how the app evolves for Shopify markets and POS
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
I just started using this app! I had some questions at first but the customer service was amazing helping me set the app up!
Thank you so much for taking the time to leave us your lovely review 💖 If there's anything that we can do to turn your 3 star experience into a 5 star one - please don't hesitate to let us know! Happy to help 😄