Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.502)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
31 luglio 2016

Very easy to use and with step-to-step information to set up the app. I just want to see how the customers react, so this is why you only get 4 stars out of 5 (yet) - good job!

Blue Frida Online
Germania
Oltre un anno di utilizzo dell’app
21 gennaio 2017

A little confusing at first, but gets the job done.

Ziran Beauty
Stati Uniti
Oltre un anno di utilizzo dell’app
26 settembre 2020

I use this app to help me build customer loyalty. The system integrates easily and functions well. Using the free plan is enough to get the job done and well.

7figures Toys & Collectibles
Australia
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 29 settembre 2020

Thank you so much for you review! We love hearing about your experience :)

11 settembre 2016

Great tool and easy integration..just a shame the more advanced packages are expensive

Box Of Trips
Regno Unito
Oltre un anno di utilizzo dell’app
8 novembre 2017

Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.

Shamswear
Stati Uniti
Oltre un anno di utilizzo dell’app
5 maggio 2016

Just installed and it seems pretty cool. Rewards definitely appeal to me as a shopper so hopefully it will increase my sales!

Tangerine Lotus
Stati Uniti
Oltre un anno di utilizzo dell’app
7 settembre 2016

I love this App. I wish they had a IOS app though

Bare Body Care
Australia
Oltre un anno di utilizzo dell’app
26 luglio 2023

I like this rewards programm very much, the costumer support was always very helpful. The free plan has already a lot to offer! The only thing I miss is that there can not be a individually customized and tracked referral discount code, only the option with a referral link. They already explained to me why it's not possible with the code, but I still think it would be a good option.

Lu Dynasty Cosmetics
Germania
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 27 luglio 2023

Hi there, Nicole from the Merchant Success Team at Smile here,

Thanks for taking the time to leave a review. We are glad that you are getting a lot of value out of the Free Plan, and our support is always helpful :)

We take merchant requests very seriously, so we appreciate your feedback about the referral links. Unfortunately, giving out referral discount codes rather than referral links, would leave your store vulnerable to referral fraud and self referrals, since discount codes can be shared.

The other good thing about the links, is that it they bring customers to your website directly, which increases referral conversion, since it places shoppers right where they can order! With a discount code, this wouldn't happen. It relies on your customers to also share the website properly, which doesn't always happen.

I've reached out to you personally to offer a call where we can go over some ways to make referrals even easier for your customers, and hear any additional feedback you may have.

19 ottobre 2020

Love it! Easy templates, easy to access and very user friendly. I have found this app very helpful for my online store and I am excited to use it within my comapny.

Maymay Grace
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 21 ottobre 2020

Thanks so much for taking the time to review, and for using Smile! 😄

Data modifica: 2 marzo 2019

There really needs to be a paid version somewhere between the free plan and the $50 plan.

We are otherwise quite pleased with Smile. It is a very intuitive rewards program that is simple for both the store owner and customer to use. The free plan has many limitations but is sufficient for our needs currently. Don't know when we will grow large enough to justify the expense of moving to the paid plan. We would gladly pay $25 per month for a paid version with a lower number of members than the $50 plan. Easily a 5-star app if this were the case.

Go Fetch! pet food
Stati Uniti
Oltre un anno di utilizzo dell’app