Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.540)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
29 agosto 2024

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Long Live Sasha
Stati Uniti
1 giorno di utilizzo dell’app
Smile.io ha risposto 30 agosto 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

19 agosto 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Smile.io ha risposto 21 agosto 2024

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨

12 agosto 2024

Great app and excellent customer service.

Red Mills Store
Irlanda
Quasi 4 anni di utilizzo dell’app
Smile.io ha risposto 15 agosto 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

16 novembre 2024

Excellent service à la clientèle

Surplus
Canada
10 mesi di utilizzo dell’app
Smile.io ha risposto 20 novembre 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

11 luglio 2024

Lynn is always helpful and helps me get the information I need promptly.

Book Beau
Stati Uniti
Quasi 7 anni di utilizzo dell’app
Smile.io ha risposto 16 luglio 2024

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

7 novembre 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
Stati Uniti
4 giorni di utilizzo dell’app
Smile.io ha risposto 9 novembre 2024

Thank you for your review! We appreciate you taking the time to leave it.

16 luglio 2024

Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!

Vinnie Louise
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 18 luglio 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

25 settembre 2024

App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!

Also, the app does not retroactively add points for previous orders a person made before you installed the app.

Taima
Stati Uniti
3 giorni di utilizzo dell’app
Smile.io ha risposto 23 ottobre 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

23 ottobre 2024

Very helpful support

Fresh Chameleon
Regno Unito
9 mesi di utilizzo dell’app
Smile.io ha risposto 24 ottobre 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

9 ottobre 2024

Amazing customer service.

JAYD Swimwear
Australia
5 mesi di utilizzo dell’app
Smile.io ha risposto 12 ottobre 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨