Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.538)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
17 luglio 2024

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

Amanda Klein
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 19 luglio 2024

We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)

16 luglio 2024

Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!

Vinnie Louise
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 18 luglio 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

7 novembre 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
Stati Uniti
4 giorni di utilizzo dell’app
Smile.io ha risposto 9 novembre 2024

Thank you for your review! We appreciate you taking the time to leave it.

23 ottobre 2024

Very helpful support

Fresh Chameleon
Regno Unito
9 mesi di utilizzo dell’app
Smile.io ha risposto 24 ottobre 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

25 settembre 2024

App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!

Also, the app does not retroactively add points for previous orders a person made before you installed the app.

Taima
Stati Uniti
3 giorni di utilizzo dell’app
Smile.io ha risposto 23 ottobre 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

9 ottobre 2024

Amazing customer service.

JAYD Swimwear
Australia
5 mesi di utilizzo dell’app
Smile.io ha risposto 12 ottobre 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

28 agosto 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Botanic Blend
Paesi Bassi
2 mesi di utilizzo dell’app
Smile.io ha risposto 30 agosto 2024

Thank you for the 5 star review! 🙂

Smile Team ✨

14 agosto 2024

Very attentive and fast to our request.

niconeco zakkaya
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Smile.io ha risposto 18 agosto 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

26 luglio 2024

Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)

Fauna
Stati Uniti
4 mesi di utilizzo dell’app
Smile.io ha risposto 27 luglio 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

29 luglio 2024

Helpful and quick customer service. I find the integration works well and provides good value overall.

Harborist
Regno Unito
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 31 luglio 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨