Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.506)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 marzo 2017

I'm excited to try this app. Will try out in the next couple of weeks.

Trinity Naturals
Stati Uniti
12 mesi di utilizzo dell’app
17 agosto 2019

I loved the app as it makes applying the discounts and promoting the rewards program much easier, however I've only left out the last star due to the app not having the option to earn x amount of sales per referral link equals free item, but rather they have it as both parties get $5 off. Please update the app with a counting system to reward users with a free item and you'll get 5 stars instead of 4 in my books!

Pure Meta
Stati Uniti
12 mesi di utilizzo dell’app
Smile.io ha risposto 20 agosto 2019

Thank you so much for your review, and for the suggestion! We really value your feedback, and will send this over to our product team :)

21 settembre 2016

KoopBrand.com is definitely enjoying this app! Very easy to use for our customers!

Katkoopstore
Stati Uniti
12 mesi di utilizzo dell’app
11 marzo 2016

Awesome features on the free level! I like that they constantly update their service.

Delacommune
Stati Uniti
11 mesi di utilizzo dell’app
15 luglio 2016

So far it's early days, and the mobile version of the website is pretty dire (can't access any of the side bar, can only really see customers view on iOS). But it's easy to set up and has allowed me to reward my existing loyal customers.

Total Mailcalls For You
Regno Unito
11 mesi di utilizzo dell’app
22 marzo 2022

Great app, very easy to use! Customer support is great with quick response times, Joshua helped us get set up and ensure the program worked for both us and our customers and even put in a request for our email platform to be integrated! Love how we can brand it to our website, looking forward to them adding the Follow on TikTok reward option.

Cowazinga
Regno Unito
11 mesi di utilizzo dell’app
Smile.io ha risposto 22 marzo 2022

Thank you for the kind words about Joshua ✨We will be sure our team sees your feedback! 🙏

24 aprile 2017

it is a great app I would just make easy to find the chat :)

Inner Dragon
Canada
11 mesi di utilizzo dell’app
21 gennaio 2022

App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!

Birkholz Perfume Manufacture
Germania
11 mesi di utilizzo dell’app
Smile.io ha risposto 21 gennaio 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

16 gennaio 2017

Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.

Minikin Baby
Stati Uniti
11 mesi di utilizzo dell’app
Data modifica: 17 aprile 2020

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.

Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

Freia247
Singapore
11 mesi di utilizzo dell’app
Smile.io ha risposto 15 aprile 2020

Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊