Smile: Loyalty & Rewards
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just started using, seems pretty easy to use and pretty easy to navigate. Excited to start using this.
Still getting used to this app and learning the features. Great automation system which many customers have already stated the benefits they see.
Thanks so much for taking the time to leave a review 💖 Please don't hesitate to reach out to our support team if they can help with any of the features!
This app was a breeze to set up. I just wish your pricing was a little less expensive.
Nice app. Easy to set up and manage... Just think there needs to be more granular control over the tab without upgrading.. Maybe give the shop owner to switch between a tab and a floating button..
Great app and easy to implement
We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.
The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!
The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.
We just got started with our store but I feel super lucky we chose Sweet Tooth as our rewards program. It's simple and easy to use, very effective and the support staff at Sweet Tooth HQ are the best! Thanks again for all your help!
Easy to set up and a value added rewards system for the store :)
After lots of emails back and forth to find out when the full integration with Recharge would be coming into play (Smile don't have a mailing list to update clients, I just had to keep checking back), I finally spoke to Joshua who was really helpful and went through all the things I can do with Smile, and how to get set up. He was really helpful so I was really impressed and look forward to getting it all set up!
Thank you for sharing your kind feedback! Thrilled to hear that Joshua was so helpful! 🙌
If there's anything else we can help with, please feel free to reach out again 😊
This is a good rewards program, but really lacking in options unless you pay the very high monthly fee.
Thanks so much for the kind words and feedback alike! We completely understand that not all merchants are able to justify the cost of some plans. Feel free to reach out to us at help@smile.io to discuss free trials and custom pricing - we're happy to work with you on any features and/or plans you wanted to try out 🙂
Kind Regards,
Brandon - Merchant Experience Manager