Recensioni (6.111)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
16 gennaio 2024

I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!

Dalia Botanique
Regno Unito
4 mesi di utilizzo dell’app
Smile.io ha risposto 30 gennaio 2024

Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

18 marzo 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
2 mesi di utilizzo dell’app
Smile.io ha risposto 20 marzo 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

5 marzo 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 giorni di utilizzo dell’app
Smile.io ha risposto 8 marzo 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

25 aprile 2024

Joana helped a lot!

Rastah
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 26 aprile 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Show less

19 gennaio 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 21 gennaio 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

13 maggio 2024

Fantastic customer support.

Peggy & Twig
Australia
Circa un mese di utilizzo dell’app
Smile.io ha risposto 15 maggio 2024

We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)

Data modifica: 22 febbraio 2024

I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating.

Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't get support via screen share. The person who did meet me on screen share was very kind and helpful. She said that the person who chatted with me was misinformed.

Miracle Botanicals Essential Oils
Stati Uniti
10 giorni di utilizzo dell’app
Smile.io ha risposto 14 febbraio 2024

Thanks for taking the time to leave a review and I'm sorry you're having a bad experience. I've reached out directly to help you get set up and answer any questions.

- Angie & the Smile Team

5 marzo 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

My Ruby Lips
Stati Uniti
6 giorni di utilizzo dell’app
Smile.io ha risposto 8 marzo 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

31 maggio 2024

Great customer service!

Strps.
Canada
6 giorni di utilizzo dell’app
Smile.io ha risposto 1 giugno 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

8 gennaio 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 10 gennaio 2024

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨