Smile: Loyalty & Rewards , 5.981 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
31 gennaio 2017

Just installed the app, so far so good

R Health
Canada
9 mesi di utilizzo dell’app
18 ottobre 2022

Nicole was super helpful answering questions! And she sent me a cute meme when we were done chatting :)

Maggie M Boutique
Stati Uniti
9 mesi di utilizzo dell’app
Smile.io ha risposto 18 ottobre 2022

It was great chatting with you today! We appreciate you taking the time to leave a review. And, I'm glad you enjoyed the meme! Don't hesitate to reach out if you need anything else in the future 💛 Nicole

9 aprile 2021

I really love using this app! It's added a fun shopping experience for my customers as well as an incentive to be an active shopper! I definitely suggest this app!

Bohemian Haze
Stati Uniti
9 mesi di utilizzo dell’app
Smile.io ha risposto 10 aprile 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

10 maggio 2016

My Customers are going to love this, can't wait to use it

The Vapers Club
Regno Unito
9 mesi di utilizzo dell’app
6 gennaio 2020

I already loved this app but I just had my first customer experience with Sam R via chat and it was AWESOME. Friendly, informative and enthusiastic. I could not ask for better. I'm thrilled!!

The Vinyl Menagerie
Canada
9 mesi di utilizzo dell’app
Smile.io ha risposto 7 gennaio 2020

Thanks so much for your review! We're so glad to hear that Sam was able to help 💖

15 ottobre 2016

Very easy to use and quick support response

Syndromestore
Stati Uniti
9 mesi di utilizzo dell’app
Data modifica: 28 gennaio 2017

I just set up the program and have not used it yet. I was frustrated with the set up, but Elli at customer service sure helped. I was about to just disconnect the app out of frustration and she cheerfully helped me through. You saved a customer Elli!! Awesome.
Update:
My customers love this! They are earning points and spending them. I like that during special events I can offer double points and manually give my customers their double points with a big thank you. This is a MUST HAVE for me! Thrilled with it.
Update 1/28.17 I have been using the free option and here is the problem. The first upgrade is at 500 customers signed up and it is $60.00 per month. That is too expensive for me. Too big of a jump. There needs to be one in the $30 range. And, I find that people sign up and get their 200 points and then become inactive. I want to remove those people until I can afford this app but the sign up dates are inaccurate. Sweet Tooth, I am looking for another app because I'm almost to 500 customers. I hate to go, but what else can I do?

Yourgreatfinds
Stati Uniti
9 mesi di utilizzo dell’app
23 dicembre 2020

So far i think it will be really nice to use.. but don’t like how expense the the upgrades are. I am trying to use this for an incentive for my customers to get buying from me.

ComfyCozywomensclothing
Stati Uniti
9 mesi di utilizzo dell’app
Smile.io ha risposto 27 dicembre 2020

Thank you so much for taking the time to write us a review and sharing your feedback with us! I've taken this feedback to our Product team to review. Thank you so much again!

16 marzo 2021

Smile on has a few minor shortfalls (mostly related to its simplicity) which for most non-devlopers can be a good thing. Think being able to customize your pizza, Smile is a Dominoes. Fast reliable, delicious and you get what you pay for and there arent a lot of options. Where as other programs are more like your local brick fired oven pizza, tons of topings, an overly complicated menu and they will likely try to sell you a $150 bottle of wine that cost 25 at your local grocery store. Tasty, but your will pay the price. I still order Dominoes every time. Also, their customer service is on point. Christiain is the man. I'd hire him if I could.

Kickass Athleisure
Stati Uniti
9 mesi di utilizzo dell’app
Smile.io ha risposto 16 marzo 2021

Thanks R. We think Dominos is pretty great too 🍕 🙌 . Next time I'm wolfing down a mighty meaty, I'll think of you 😉
- Christian

11 luglio 2017

Absolutely love it! Easy to install, customize, maintain and monitor!

Moonlit Creatures
Regno Unito
9 mesi di utilizzo dell’app