Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.612)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
20 gennaio 2025

Happy with Smile's customer service. They always come back to me quickly and offer a good solution.

Nibbed Cacao
Irlanda
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 22 gennaio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

30 gennaio 2025

Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!

Pure Placid Store
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 1 febbraio 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 febbraio 2025

Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!

Alchemy & Aura
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 13 febbraio 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

18 febbraio 2025

I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)

Annie & Flora
Canada
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 21 febbraio 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

11 febbraio 2025

Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!

Reboot Eco
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 20 febbraio 2025

Thank you for your 5-star review! We are always happy to help!

Smile Team ✨

14 febbraio 2025

Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!

Kono & Co.
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 15 febbraio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Data modifica: 30 gennaio 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canada
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 27 gennaio 2025

Thank you for your review - we really appreciate you taking the time to leave it!

11 febbraio 2025

The helpdesk team are really proactive and responsive.
Programme is fairly easy to set up and integrate
The missing star is because some features are not yet available inc but not limited to - being able to view invoices, being able to edit all assets available, some bugs in the system where uploaded content deletes itself.
Dont think the analytics are that straightforward yet or intuitive
Overall though I would recommend as the team really want you to succeed and give their support whereever and as much as possible and I do think the few remaining bugs will get ironed out.
Do I think this has driven increased loyalty? I am not sure yet as the analytics dont make that easy to monitor BUT I do think the goodwill this creates among customers is worthwhile

Savile Row Company
Regno Unito
8 mesi di utilizzo dell’app
15 gennaio 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malaysia
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 18 gennaio 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 gennaio 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
Stati Uniti
11 mesi di utilizzo dell’app
Smile.io ha risposto 23 gennaio 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)