Smile: Loyalty & Rewards , 6.018 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 aprile 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
Stati Uniti
Circa 2 ore di utilizzo dell’app
Smile.io ha risposto 24 aprile 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

15 dicembre 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 17 dicembre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

6 dicembre 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Australia
8 mesi di utilizzo dell’app
Smile.io ha risposto 7 dicembre 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

4 dicembre 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Canada
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 6 dicembre 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

9 gennaio 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
Stati Uniti
7 mesi di utilizzo dell’app
Smile.io ha risposto 11 gennaio 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

16 febbraio 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
Stati Uniti
Circa un'ora di utilizzo dell’app
Smile.io ha risposto 18 febbraio 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

12 gennaio 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
Stati Uniti
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 14 gennaio 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

17 gennaio 2024

Best experience!

JNK Jewelry
Canada
Circa un anno di utilizzo dell’app
Smile.io ha risposto 18 gennaio 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

16 gennaio 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
Stati Uniti
12 mesi di utilizzo dell’app
Smile.io ha risposto 17 gennaio 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

3 gennaio 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 4 gennaio 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨