Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.547)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 giugno 2024

Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!

myPanier
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 13 giugno 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

14 ottobre 2024

Wonderful service!

Victorian Varnish
Stati Uniti
4 mesi di utilizzo dell’app
Smile.io ha risposto 16 ottobre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

20 giugno 2024

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

Apero Label
Australia
Quasi 5 anni di utilizzo dell’app
Smile.io ha risposto 22 giugno 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩

4 settembre 2024

Ik raad deze app wel aan. Ik heb een kleine webshop en het gratis plan past op dit moment precies bij mijn wensen en behoeften. Daarnaast staat de klantenservice je snel te woord zo wel via de mail als via de chat.

discgolfsport
Paesi Bassi
12 giorni di utilizzo dell’app
Smile.io ha risposto 5 settembre 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

12 novembre 2024

Fijne app. Doet wat je ervan verwacht.
Goede klantenservice.
Reageert snel en met duidelijke taal.

studio .ruig
Paesi Bassi
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 13 novembre 2024

Hartelijk dank dat u de tijd heeft genomen om deze recensie achter te laten! We waarderen het enorm 💖

Neem gerust contact met ons op als u vragen heeft.

- Smile Team ✨

Data modifica: 9 settembre 2024

I had a customer who was having trouble redeeming a coupon using points, and I worked with Hannah, the app's support manager, to resolve the issue.
She was an amazing manager. She listened to my repeated inquiries and quickly came up with alternatives.

Thanks to her, I was able to get it resolved. I would definitely recommend this app to others.

LINE FRIENDS SQUARE
Corea del Sud
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 30 maggio 2024

Thank you so much for the kind words and for choosing Smile! 😃

10 luglio 2024

Get app great support really like Smile, it makes me smile when I use it

Type One Style
Regno Unito
2 mesi di utilizzo dell’app
Smile.io ha risposto 12 luglio 2024

We smiled reading this review! Thank you so much :)

13 novembre 2024

very helpful replies

BILUM & BILAS
Australia
8 giorni di utilizzo dell’app
Smile.io ha risposto 15 novembre 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

15 novembre 2024

Great support!

sigikid
Stati Uniti
15 giorni di utilizzo dell’app
Smile.io ha risposto 16 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4 settembre 2024

It seems ok, but you have to pay to edit ANYTHING pretty much. Its so disappointing trying to find a good loyalty program to use as a small woman owned business just starting out. I feel like there should be a company who caters to small start ups... we cant afford to pay $$$ to offer the BASICS to our customers... I want to love this app... but I cant just yet. The Free version is VERY VERY basic and you cant customize anything but the background color... :( dont yall remember what it was like to be a small a start up? Couldnt yall offer a slightly better cheaper version for someone like us?

The Rogue Hippie
Stati Uniti
33 minuti di utilizzo dell’app
Smile.io ha risposto 5 settembre 2024

We genuinely appreciate you taking the time to leave us feedback about our pricing. Someone from our team has reached out to discuss this further with you to see if there's anything we can do to help make Smile work for you!

Yours in Loyalty,

The Smile Support Team