Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.513)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
19 febbraio 2017

Great app to retain customers, too bad many options like translation are only available when you upgrade

Tacticalonline
Belgio
4 mesi di utilizzo dell’app
Data modifica: 26 agosto 2016

Great app. that builds loyalty with our tribe. We would recommend this app to all e-commerce b2c businesses.

Megankyle
Canada
4 mesi di utilizzo dell’app
2 dicembre 2020

I wish the app would have an easier way for customers to redeem with the POS system. Rather than customers having to bring up their phone with a code, the POS should have a button to push to redeem rewards. It would be good to know let customers know how many reward points they have via POS.

Craze Fashion
Stati Uniti
4 mesi di utilizzo dell’app
Smile.io ha risposto 2 dicembre 2020

Thanks so much for reaching out, and for this candid feedback! Our team has sent an email your way to assist further in getting the POS system working as it should for your store. 🙂

23 giugno 2016

Have just installed it on my Shopify website. Hoping it will drive my sales up. Easy to install. I was done in like a minute.

Wild Earth 2
India
4 mesi di utilizzo dell’app
25 luglio 2017

cool so far just downloaded so give me a few weeks and ill leave a real review

Mahsyian Clothing
Stati Uniti
4 mesi di utilizzo dell’app
Data modifica: 26 ottobre 2016

Loving it, great user interface, and the integration, but the automatic change of languages and some other things should be great. Really No SPANISH SUPPORT?? like my store is in mexico city....

Cursos Vms Strategy
Messico
3 mesi di utilizzo dell’app
2 ottobre 2018

I would enjoy this app more if there was a few additions.

Balances should print on the receipt.

Before a new transaction there should be a prompt to add the customer to the sale on shopify POS to prevent staff from forgetting.

Braeheid Gardens Ltd.
Canada
3 mesi di utilizzo dell’app
18 ottobre 2016

Great App. Quick and Easy to install !!

Kashbysuchi
Australia
3 mesi di utilizzo dell’app
2 gennaio 2023

It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.

Leivine Wine & Spirits
Stati Uniti
3 mesi di utilizzo dell’app
Smile.io ha risposto 4 gennaio 2023

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)

20 aprile 2022

Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.

Nich Boutique Collegeville
Stati Uniti
3 mesi di utilizzo dell’app
Smile.io ha risposto 20 aprile 2022

So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3