Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.616)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 18 luglio 2019

The app is very easy, the video tutorials are great. The launch video was the best.

Kaya Papaya Design
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 19 luglio 2019

Thanks for the five-star review! 🙂 We're happy you're liking our video content!

27 giugno 2022

I try to open the app to view info and it says that the app has an error...so nothing even comes up. Deleting...unfortunately now all my customer's points will also be deleted...

Wanderlust Folk Candle Co.
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 28 giugno 2022

Thank you for taking the time to reach out to us and leave your feedback! We are sorry to hear of the issues you are experiencing and dove into things on our end. 🔦 I just sent you an email regarding my findings. 🤓

Your program and dashboard are functioning as normal, but you have disabled points and referrals, which will pause your program. In order to relaunch the program simply hit "activate" for both points and referrals. 😸

If you deleted the app please re-install it as all your customers data will be deleted within 48 hours in compliance with internet privacy laws. If you experience any further difficulty just reply to me via email, or email help@smile.io, or you can always pop into the Live Chat via the app itself or our website, smile.io. 😺

We hope to help get you sorted asap! Thank you so much! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

18 aprile 2023

Jade was a massive help with a simple problem i had to get this launched and into action, thank you so much :)

NI Supplements
Regno Unito
6 mesi di utilizzo dell’app
Smile.io ha risposto 18 aprile 2023

Thank you so much for your kind words , super glad I could help today ❤️ - Jade & The Smile Team <3

Data modifica: 27 luglio 2022

Nicole was very patient with all my questions, she explain clear for me. English is not my first language.
All my doubts were clear out. Super great service

D' Nona Shop Boutique
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 27 luglio 2022

It was so great chatting with you today! I'm so glad that we were able to help you out. Thanks so much for taking the time to leave a review. We really appreciate it!
💛 Nicole

15 settembre 2016

Very easy to install, so far so good!

Pelican Coolers
Stati Uniti
6 mesi di utilizzo dell’app
5 aprile 2016

Very easy to start up and customize. On the first day that I released the reward program, I've had positive comments from customers. Comments such as "I wish this was out last month!" were common haha.

Love the app. Thanks guys!

Portal Botanicals
Stati Uniti
6 mesi di utilizzo dell’app
8 marzo 2015

Very good app and customers really like being able to earn points. Very easy to set up and get started.

OTR World
Stati Uniti
6 mesi di utilizzo dell’app
21 febbraio 2017

Great app so far!! My customers are loving it!

Birdsflystudios
Stati Uniti
6 mesi di utilizzo dell’app
16 febbraio 2018

Maggie,

was awesome she helped me right away and solved the issue within seconds

Santiagoinc
Stati Uniti
6 mesi di utilizzo dell’app
11 marzo 2022

The app itself is pretty awesome, it allows you to customize multiple things, and overall it looks fantastic. I need to say that their customer service is SUPERB, special mention to Nicole here as she walked the extra mile to make sure we were happy and fully set. 200% recommended!!!

La Patata Inteligente
Spagna
6 mesi di utilizzo dell’app
Smile.io ha risposto 14 marzo 2022

Thank you so much for this amazing review! We agree - Nicole is the best! So glad to hear that you got the help that you needed 💖 Don't hesitate to reach out to us whenever!