Smile: Loyalty & Rewards , 5.974 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 4 marzo 2024

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
Australia
5 mesi di utilizzo dell’app
Smile.io ha risposto 31 ottobre 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

1 marzo 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Boïa
Francia
9 giorni di utilizzo dell’app
Smile.io ha risposto 5 marzo 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

16 gennaio 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
Stati Uniti
Circa un'ora di utilizzo dell’app
Smile.io ha risposto 17 gennaio 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

1 aprile 2024

Easy to use. Great support

Love♥Vonshe Skincare
Stati Uniti
Circa 3 ore di utilizzo dell’app
Smile.io ha risposto 4 aprile 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

22 novembre 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malaysia
30 giorni di utilizzo dell’app
Smile.io ha risposto 25 novembre 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

11 ottobre 2023

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Left Field Brewery
Canada
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 13 ottobre 2023

Thank you for your wonderful review! We are so sad to see you go too, but we'll be here in the future if you ever need us again!

Smile Team ✨

11 gennaio 2024

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Ethnilink
Francia
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 13 gennaio 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 novembre 2023

Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.

Ateljee
Sudafrica
6 mesi di utilizzo dell’app
Smile.io ha risposto 7 novembre 2023

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂

We'll be here if you need anything else!

✨ The Smile Support Team ✨

13 dicembre 2023

Wonderful customer service when things don't go so well or there are temporary interruptions.

Vintage Breaks
Stati Uniti
13 giorni di utilizzo dell’app
Smile.io ha risposto 15 dicembre 2023

Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

1 novembre 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 3 novembre 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨