Smile: Loyalty & Rewards , 5.936 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
5 aprile 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 8 aprile 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

Data modifica: 27 febbraio 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapore
Circa un anno di utilizzo dell’app
Smile.io ha risposto 23 febbraio 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨

8 febbraio 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
Stati Uniti
12 mesi di utilizzo dell’app
Smile.io ha risposto 10 febbraio 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

13 marzo 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

Popov Leather®
Canada
10 mesi di utilizzo dell’app
Smile.io ha risposto 15 marzo 2024

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

28 febbraio 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
Stati Uniti
4 mesi di utilizzo dell’app
Smile.io ha risposto 29 febbraio 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

27 febbraio 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Canada
7 mesi di utilizzo dell’app
Smile.io ha risposto 28 febbraio 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

14 febbraio 2024

I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.

Blake Mill
Regno Unito
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 22 febbraio 2024

We are so glad Lynn was really helpful! We think so too ;)

We look forward to supporting your business!

-The Smile Team

28 marzo 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
Regno Unito
Circa un anno di utilizzo dell’app
Smile.io ha risposto 1 aprile 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

6 febbraio 2024

this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended

The Brighton Beard Company
Regno Unito
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 7 febbraio 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

11 aprile 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
Regno Unito
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 13 aprile 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩