Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.536)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 novembre 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

TacTree
Regno Unito
6 mesi di utilizzo dell’app
16 ottobre 2024

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

BELIER
Regno Unito
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 18 ottobre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨

12 novembre 2024

We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.

G.M. COLLIN® Skincare | Official Site
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 14 novembre 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

17 settembre 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canada
11 mesi di utilizzo dell’app
Smile.io ha risposto 19 settembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

26 agosto 2024

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

Wrapcity Nails
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 28 agosto 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

26 settembre 2024

Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!

Performance-PCs.com
Stati Uniti
3 mesi di utilizzo dell’app
Smile.io ha risposto 27 settembre 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Lynn - Smile Team✨

11 settembre 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Bros - Living Wing Sdn Bhd
Malaysia
11 mesi di utilizzo dell’app
Smile.io ha risposto 13 settembre 2024

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly!
-Hannah :)

10 ottobre 2024

easy to use, fast responsive support team, effective user flow. thanks!

forth co
Singapore
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 12 ottobre 2024

We smiled reading this review! Thank you so much :)

Data modifica: 19 settembre 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful to find the best solution for every case we found.

Buttonscarves
Indonesia
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 28 agosto 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

29 agosto 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

EnGenius Store
Stati Uniti
8 mesi di utilizzo dell’app
Smile.io ha risposto 30 agosto 2024

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨