Smile: Loyalty & Rewards , 6.014 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
20 novembre 2023

Thank you for following up to be sure I have what I need.

Ginger and Bear
Singapore
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 22 novembre 2023

It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

26 ottobre 2023

The app is great for loyalty points and rewards. It works great with our POS setup. Needs a few feature enhancements like being able to use multiples of a discount amount for the POS instead of having to create multiple redemption rules (like currently you can only do $3 off, $6 off, $9 off instead of just a single $3 off and then automatically showing the option for its multiples). Great app otherwise and has features like VIP tiers, being able to exclude certain customers, adjusting points etc.

zooxae.com
Stati Uniti
4 mesi di utilizzo dell’app
Smile.io ha risposto 27 ottobre 2023

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨

19 ottobre 2023

Jade was super helpful! Fast, quick and the best way to create incentive with our clients! Our clients enjoy their points and their interest has been growing day by day! Highly suggested! Thank you Jade and to the Smile Team!

Rapid Eye Darkrooms
Regno Unito
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 20 ottobre 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

29 novembre 2023

Super helpful, solved our problem quickly.

MDSolarSciences™
Stati Uniti
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 2 dicembre 2023

Thank you for your review we really appreciate it.

Please reach out if there is anything we can help with.

Cheers

The Smile team

31 ottobre 2023

Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.

PAST Outdoors
Australia
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 1 novembre 2023

Thank you for your kind words! We are so happy we were able to overcome your setup issues and explore new ideas for your business together - Hannah & The Smile Team :)

9 ottobre 2023

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

High Quality - The Lifestyle Store
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 11 ottobre 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

14 novembre 2023

Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!

Caterkids Hawaii
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 16 novembre 2023

We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about!

Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

27 ottobre 2023

The Smile Team has provided great help through their chat system. It does take a while for a team member to respond, but it is great that the chat is always active so you can jump back into conversation at any time. Their YouTube channel has been helpful as well! One challenge I have been met with through this app is that it requires an email in order for customers to redeem points. No complaints, just something to get used to. So far so good with the free option!

L B L
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 29 ottobre 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear you've found our YouTube channel useful and we'll make sure the proper members of our team have seen the other feedback you've provided as well as we're always looking for ways to improve our merchant's experience 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

20 ottobre 2023

I have been using Smile: Loyalty & Rewards App for my Shopify store for a few months now and I have been very satisfied. My customers love earning points, and they love redeeming those points even more! Smile was easy to set up and when I needed help, the customer support team was quick to reply and super helpful. Currently, I am using the free app, but I will probably upgrade soon to take advantage of some additional features, such as integrations and customizable email messages.

Costa Rica Meadery
Costa Rica
9 mesi di utilizzo dell’app
Smile.io ha risposto 24 ottobre 2023

Thanks for leaving a review! We are glad that you find Smile easy to set up :)

Let us know if there is anything we can do for you!

Smile Team ✨

13 dicembre 2023

Great service form Lisa...Thank you!

Cheer Haven LLC.
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 15 dicembre 2023

Thanks for taking the time to leave us a review! So glad to hear you were able to experience the great service that Lisa provides our merchants 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨