Smile: Loyalty & Rewards
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So far so good. Just started using this app and it seems like it's going to work out just fine for us!
Really simple to use and set up, in one week we had 53 loyalty members and had issues out 7100 points. I am really impressed with the app so far just a little concerned about the prices of the plans as I start to get near to upgrading.
I have given the app 4 stars, mainly due to the CEO taking the time to help me, but have had to deduct 1 star due to feeling the pricing model needs some work between the tiers.
As a small business, the jump from $59 to $199 just so I can have the rewards link in my navigation bar left me confused due to large monetary increase for a minor adjustment. Even though I am signed up to the $59 a month tier, to have the app look the way I would like wasn't available to me despite already paying a decent monthly fee.
I would also recommend you think carefully in regards to your customer volume as the lower tier only allows 2000 users in the loyalty program. An example of this is, if you did 50 orders a week, in 40 weeks you would have no choice but to upgrade to the more expensive tier which would set you back around an extra $1600 a year, on top of the $720 for the lower tier fees.
The idea behind the loyalty program is pretty straight forward and may in-fact give you a good return and build loyalty from customers, but thought must go into the overheads of producing such a service and your margins.
Sweet Tooth is great, very easy to setup and configure!
We are still reviewing how this app delivers value for our business. I will upgrade to five stars after we gain some traction. So far we are happy and the team set us up over a video conference call.
So far so good. Only just launched our first shopify site. Glad that Sweet Tooth have an easy to use app for loyalty - adds an easy to use toolset for getting more traffic / sales.
I am using this app to manage my rewards program. Set up is easy and the reward management is great. I am very happy with this app and highly recommend it.
My website is currently being fixed, but looking forward to seeing this work in my favour, with my customers benefitting too. I’m currently playing around with the free version, before I leap into paid. Customer service from Jade has been incredible, even with me being on the free plan. Gives me a lot of confidence in the product
Just installed. Not sure about the product since I haven't used it. this is annoying.
So far so good, setup was relatively simple. Can't wait to see the results!