Smile: Loyalty & Rewards , 6.016 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 dicembre 2023

love the wholesome functions and the instant support! Brandon on Smile support team done a great job on finding solutions and helping with the problems, 5 star worth APP and team!

主義 ISM
Taiwan
3 mesi di utilizzo dell’app
Smile.io ha risposto 7 dicembre 2023

Thank you for your review. It is really appreciated. Please reach out if there is anything else we can help with.

Cheers

David

1 novembre 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
Regno Unito
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 3 novembre 2023

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

11 ottobre 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
Stati Uniti
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 13 ottobre 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 ottobre 2023

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
Canada
8 mesi di utilizzo dell’app
Smile.io ha risposto 9 ottobre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Data modifica: 4 marzo 2024

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
Australia
5 mesi di utilizzo dell’app
Smile.io ha risposto 31 ottobre 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

30 ottobre 2023

Useless unless you pay, you cant even edit your programs without paying. cancelled

BountyBox
Sudafrica
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 1 novembre 2023

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.

5 ottobre 2023

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 6 ottobre 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

22 novembre 2023

Great support, thanks for your quick help Lisa

Red Rose Tea
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 25 novembre 2023

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

24 ottobre 2023

What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place

Kenny's Meals
Stati Uniti
Circa un anno di utilizzo dell’app
Smile.io ha risposto 26 ottobre 2023

Thanks for leaving a review! We think Lisa is pretty excellent too 🤩

Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛

20 ottobre 2023

David was a great help for us as we struggled to figure out how to do the setup. His answers via email were super easy to understand - having everything in writing is easier for my brain than following along on video. Perfect!

Intimate Wellbeing
Canada
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 24 ottobre 2023

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨