Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.656)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
20 marzo 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapore
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 21 marzo 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

Data modifica: 5 dicembre 2024

So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!

Edited 12/5: Customer Service continues to impress! Shelby went above and beyond for a small issue I was having and fixed it for me in just a few minutes!

Ruby Joy Boutique
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 27 giugno 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

19 agosto 2024

Great app with great customer support, especially Cole!

Collagen For Her
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 31 agosto 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

25 aprile 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canada
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 26 aprile 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be ...

6 giugno 2024

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to ...

shopatlasgrey
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 7 giugno 2024

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, ...

6 agosto 2024

I had an issue and they were quick to respond to my chat and fix it!

ULAH
Stati Uniti
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 8 agosto 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

29 maggio 2024

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
Australia
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 31 maggio 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

17 giugno 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 22 giugno 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 luglio 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
Stati Uniti
3 mesi di utilizzo dell’app
Smile.io ha risposto 23 luglio 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Data modifica: 25 giugno 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 6 maggio 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨