Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.573)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 27 gennaio 2017

We've been using Sweet Tooth for 7 months now. We weren't sure how interested our customers would be in a rewards program....since it seems everyone has one. However, every brand (if they provide a good product or service) has brand advocates. After extensive research, we were convinced Sweet Tooth had the best Loyalty program app available. It's not cheap, but anything of real value rarely is. I like the fact that it's a great way for your customers to become engaged brand advocates by helping spread the word about your brand via referrals and social media. We are pleasantly surprised at how many of our customers are taking advantage of the program. I gave them 4 stars because I would like to see a few more functions and better reports. However, the app works great and flawless. We've had no functionality issues. When we have had questions, Customer Support has been superb.

Eley Hose Reels
Stati Uniti
Oltre un anno di utilizzo dell’app
1 giugno 2016

Just added this app and I love it already. This is so simple to use, and I can see that my visitors like it as well. I'm pleased with the ease of use and results.

Ambition Crush
Stati Uniti
26 giorni di utilizzo dell’app
16 maggio 2016

Looks good so far

www.casefun.com

Case Fun Ltd
Regno Unito
26 giorni di utilizzo dell’app
19 febbraio 2021

I am new at this app and have had a lot of questions and the Smile group has been amazing to answer all my questions.

Moxie On Second
Stati Uniti
26 giorni di utilizzo dell’app
Smile.io ha risposto 20 febbraio 2021

Thanks for taking the time to share your feedback, it was a pleasure to help! :)

22 marzo 2022

Customer service was very helpful and responded super quick. My challenge is with the customer user interface. It's not intuitive that customers should click on the 'Get Perks' icon in order to access their loyalty account. If I already signed up, I wouldn't need to 'get' perks - I would already have them. Maybe this is something that is fixed in the upgrade plans but for the basic plan, I found it to be counter-intuitive.

Flatbush Granola Company
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 22 marzo 2022

Hey there! Thank you so much for taking the time to leave us a review!
You can change the 'Get Perks' text to something that works for both existing & new customers by going to Branding > Launcher (https://app.smile.io/display/launcher). Please don't hesitate to reach out if we can help with anything else at all! :)

19 gennaio 2017

Easy to set up and go perfect with my theme.

Superhomedeals
Stati Uniti
26 giorni di utilizzo dell’app
21 luglio 2016

Excellent idea! This App is very useful and it addresses a problem we all have! Don't miss out on more opportunities

Sleekmesh
Stati Uniti
26 giorni di utilizzo dell’app
20 ottobre 2021

The customer service was prompt and service staff was very helpful in my enquiries. Easy to use app.

Pet Department SG
Singapore
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 20 ottobre 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

27 aprile 2022

Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.

The Haut Company
Germania
26 giorni di utilizzo dell’app
Smile.io ha risposto 27 aprile 2022

Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3

23 maggio 2018

Love it keep up your great work :)

Forselltoall
Stati Uniti
26 giorni di utilizzo dell’app