Smile: Loyalty & Rewards , 5.971 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
13 marzo 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

Popov Leather®
Canada
10 mesi di utilizzo dell’app
Smile.io ha risposto 15 marzo 2024

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

11 aprile 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
Regno Unito
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 13 aprile 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Data modifica: 27 febbraio 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapore
Circa un anno di utilizzo dell’app
Smile.io ha risposto 23 febbraio 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨

28 marzo 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
Regno Unito
Circa un anno di utilizzo dell’app
Smile.io ha risposto 1 aprile 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

28 febbraio 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
Stati Uniti
4 mesi di utilizzo dell’app
Smile.io ha risposto 29 febbraio 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

5 aprile 2024

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

LOSHEN & CREM
Canada
Quasi 4 anni di utilizzo dell’app
Smile.io ha risposto 8 aprile 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

27 febbraio 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Canada
7 mesi di utilizzo dell’app
Smile.io ha risposto 28 febbraio 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

5 aprile 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
Regno Unito
23 giorni di utilizzo dell’app
Smile.io ha risposto 6 aprile 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 gennaio 2024

These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.

I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.

Perform Athletics
Kuwait
10 mesi di utilizzo dell’app
Smile.io ha risposto 23 gennaio 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)

11 aprile 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 13 aprile 2024

Thank you so much for sharing, we are happy that we were able to help! 💖