Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.628)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 15 gennaio 2025

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Preggy Plus
Trinidad e Tobago
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 13 dicembre 2024

We smiled reading this review! Thank you so much :)

10 gennaio 2025

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
Stati Uniti
11 mesi di utilizzo dell’app
Smile.io ha risposto 12 gennaio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 novembre 2024

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about ...

ourCommonplace
Norvegia
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 12 novembre 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

29 novembre 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
Regno Unito
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 30 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

11 dicembre 2024

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
Canada
7 mesi di utilizzo dell’app
Smile.io ha risposto 13 dicembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

5 dicembre 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 7 dicembre 2024

So glad Shelby was able to assist you and thank you for your lovely review! :)))

3 dicembre 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...

Pacific First Aid
Canada
6 mesi di utilizzo dell’app
Smile.io ha risposto 4 dicembre 2024

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

19 dicembre 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
Stati Uniti
Circa 2 anni di utilizzo dell’app
Smile.io ha risposto 22 dicembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

7 dicembre 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
Canada
Quasi 4 anni di utilizzo dell’app
Smile.io ha risposto 9 dicembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

11 febbraio 2025

Support (Lynn and Jade) were super helpful. This app has been great for conversions.

NutriPetPak
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 13 febbraio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨