Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.615)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
20 dicembre 2017

The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.

Yippeun
Francia
11 mesi di utilizzo dell’app
4 aprile 2021

This app has really slowed my website down, I'm not certain the benefits outweigh negatives in this case

Dark Heart Creations
Regno Unito
11 mesi di utilizzo dell’app
Smile.io ha risposto 5 aprile 2021

Thanks so much for the honest review and letting us know about the issue you've experienced with slow loading. I've just sent you an email to follow-up with a potential fix for this, so I'd love to hear if you're seeing different results 😊

9 maggio 2016

The set up was very easy and well explained! Now lets hope it can bring me some return customers and help spread the word :) Great idea!

Copper Co
Australia
12 mesi di utilizzo dell’app
30 luglio 2017

Lack of integration with MailChimp is disappointing

Mika And Max
Australia
12 mesi di utilizzo dell’app
29 marzo 2017

wish there was more customization for the free account

Local Roots Nyc Food
Stati Uniti
11 mesi di utilizzo dell’app
16 aprile 2017

The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.

Gentlemans Juice
Stati Uniti
11 mesi di utilizzo dell’app
5 marzo 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
Stati Uniti
8 mesi di utilizzo dell’app
Smile.io ha risposto 6 marzo 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊

Data modifica: 27 novembre 2016

I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.

Glam Geek
Stati Uniti
9 mesi di utilizzo dell’app
5 luglio 2017

new to this app and shopify...$59 a month is too steep for a beginner

Charlush
Stati Uniti
9 mesi di utilizzo dell’app
31 gennaio 2017

Just installed the app, so far so good

R Health
Canada
9 mesi di utilizzo dell’app