Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.537)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
18 settembre 2024

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

American Filament
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 22 settembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

16 settembre 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Smile.io ha risposto 17 settembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

9 ottobre 2024

Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.

Rebel Gardens, LLC
Stati Uniti
12 mesi di utilizzo dell’app
Smile.io ha risposto 12 ottobre 2024

Thank you for this lovely review - we think Lisa is great too! :)

Data modifica: 3 settembre 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

ecoslay
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 28 agosto 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Lynn ✨

Data modifica: 6 novembre 2024

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Update: The customer service is very good.

Country Life Natural Foods
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 30 ottobre 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

27 settembre 2024

Lynn P from the Billing/Technical support team was exceptional. Great service and prompt replies. She is so awesome and really deserves a raise. Pay her more

Shopkolohe.com
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Smile.io ha risposto 29 settembre 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 agosto 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :)

Definitely the top loyalty program apps in the market.

Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Rider Shop PH
Filippine
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 23 agosto 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 settembre 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 9 settembre 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

6 settembre 2024

ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise

TAI JEWELRY
Stati Uniti
Oltre 7 anni di utilizzo dell’app
Smile.io ha risposto 8 settembre 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

9 ottobre 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canada
26 giorni di utilizzo dell’app
Smile.io ha risposto 12 ottobre 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)