Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.556)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
31 agosto 2016

This product is awesome! Super easy to install, works right out of the box. I recommend to anybody with a store!

Beans For Bits
Canada
15 giorni di utilizzo dell’app
Data modifica: 6 novembre 2016

Really nice app, Loving this app so far. We already got 1 new member and she accumulated points buy placing an order!

Trainingearusa
Stati Uniti
15 giorni di utilizzo dell’app
13 giugno 2016

This website has absolutely met a MASSIVE need for our DVD distribution company. It was so simple and straight forward. We are going to recommend this to MANY other commerce shop owners! INVALUABLE and AMAZING!!! We CANNOT speak more highly of this product. SO WORH IT!!!!

Hushfilm
Canada
15 giorni di utilizzo dell’app
8 novembre 2021

Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.

German Shephy Hundenahrung
Germania
15 giorni di utilizzo dell’app
Smile.io ha risposto 8 novembre 2021

Thank you so much for your review! Glad to hear that you're loving our app 💖

6 settembre 2016

Fantastic feature to have, great app, great loyalty programmes!

aslin.myshopify.com

Aslin
Nuova Zelanda
15 giorni di utilizzo dell’app
15 luglio 2016

AMAZING APP! Everything I needed, and not a single problem. Works Perfectly! Thanks guys!

Planet Hockey
Stati Uniti
15 giorni di utilizzo dell’app
22 aprile 2016

Cool app with Helpful customer service

Easy Peasy Meals
Canada
10 mesi di utilizzo dell’app
23 giugno 2023

Very easy to set up the account. this makes a lot of people want to come back to your store. I highly recommend them

Shemesh customs
Stati Uniti
15 giorni di utilizzo dell’app
Smile.io ha risposto 23 giugno 2023

Thank you so much for your kind review 💖 Please don't hesitate to reach out if we can help with anything else!

21 aprile 2016

My customers are going to love this!
lets make the world sparkle
www.sparkleandshine.dk

Sparkleandshinedk
Danimarca
14 giorni di utilizzo dell’app
20 novembre 2021

Does not integrate well with POS and other channels like ebay. Can't merge accounts or delete them either. I have some customers that have as many as 7 different entries as customers all with accumulated points because they used a different method of payment. It works fine with the online store but then I'll get people messaging me on ebay saying they received an email about points, signed up and the points aren't there...because they now have two customer profiles in the system. One as a member and one as a guest and the guest account has the points. I thought by adding them as a customer at check out in store on my POS that the points would be awarded to them but nope I have to manually adjust their points. Like I said it works fine if using online store only but if you have multiple channels, good luck because it's a flawed system.

Duke's Card Shop
Stati Uniti
Circa un anno di utilizzo dell’app
Smile.io ha risposto 22 novembre 2021

Hey there! Thanks so much for taking the time to leave us your review & feedback - we really appreciate it!

Regarding the duplicate customer issue that you're experiencing - I can definitely see how that can be a pain.
Currently - Smile gets all customer data directly synced over from Shopify - so if Shopify creates duplicate customers based on payment method; we're unfortunately also going to be getting those duplicate customers in Smile. What I would recommend in your POS store would be to always start by collecting your customers' email addresses to associate to the order; instead of having the customer be added to the order based on payment method. This way - the points will always be tied to the customer's email address.
Regarding the existing duplicated customer profiles - I found a discussion on Shopify's community that might be helpful to you: https://community.shopify.com/c/shopify-discussions/merge-duplicate-customers/td-p/827533

I hope this helps! Please don't hesitate to reach out to help@smile.io if we can help with anything else 🙏 Take care!