Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.369)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
29 febbraio 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
Circa 6 anni di utilizzo dell’app
Smile.io ha risposto 1 marzo 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

17 gennaio 2024

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

Sniff & Bark
Canada
Quasi 4 anni di utilizzo dell’app
Smile.io ha risposto 18 gennaio 2024

Thanks for your kind words! I'm really glad we were able to help :)

- Angie, Smile Team

18 febbraio 2024

Great app and amazing support service.
We appreciated the quick support from Mackenzie and Lynn.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Italia
8 mesi di utilizzo dell’app
Smile.io ha risposto 22 febbraio 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)

29 novembre 2023

Angie was quick and very helpful in resolving our issue. Exactly what customers want from cs.

Glaxon
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 2 dicembre 2023

We agree Angie is awesome! Thank you so much for the kind words.

All the best

The Smile team

15 marzo 2024

I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!

Barr Hill
Stati Uniti
Circa 2 mesi di utilizzo dell’app
17 gennaio 2024

Great communication and feedback from Lisa on figuring out this new system :)

Really appreciate it!

Progressive Nutracare
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 18 gennaio 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)

-The Smile Team✨

19 ottobre 2023

Such a great app and easy to use! Lisa helped us out with our loyalty structure questions and she was amazing! Great customer service and app options.

Kerwell
Stati Uniti
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 20 ottobre 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

24 gennaio 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
Regno Unito
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 25 gennaio 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

3 gennaio 2024

customer service is 10/10!
Today I reached out and received a very quick and helpful reply from Lisa!
Thank you so much

Candy Funhouse CA
Canada
Oltre 6 anni di utilizzo dell’app
Smile.io ha risposto 4 gennaio 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lisa 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

Data modifica: 4 marzo 2024

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
Australia
5 mesi di utilizzo dell’app
Smile.io ha risposto 31 ottobre 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨