Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.628)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 maggio 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
Stati Uniti
8 mesi di utilizzo dell’app
Smile.io ha risposto 25 maggio 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

15 agosto 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
Stati Uniti
7 mesi di utilizzo dell’app
Smile.io ha risposto 17 agosto 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 giugno 2024

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
Australia
Circa 2 mesi di utilizzo dell’app
Smile.io ha risposto 7 giugno 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

20 maggio 2024

We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!

Polished Prints
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 24 maggio 2024

We are so glad you found Karen to be helpful (we think she's great too!) We are looking forward to watching your program thrive!

13 maggio 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 15 maggio 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

11 aprile 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
Regno Unito
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 13 aprile 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

4 giugno 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
Stati Uniti
8 mesi di utilizzo dell’app
Smile.io ha risposto 7 giugno 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

28 marzo 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
Regno Unito
Circa un anno di utilizzo dell’app
Smile.io ha risposto 1 aprile 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

Data modifica: 23 agosto 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
Sudafrica
19 giorni di utilizzo dell’app
Smile.io ha risposto 20 agosto 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

28 ottobre 2024

Amazing app

Serenity Scents NE
Regno Unito
Circa 11 ore di utilizzo dell’app
Smile.io ha risposto 30 ottobre 2024

Thank you for the 5 star review!

Smile Team ✨